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Privacy Policy

Last updated: 1 January 2026

Our policy

The Commercial Communications Council (Comms Council) is committed to protecting your privacy and complying with the Privacy Act 2020. This policy explains how we collect, use, store, and protect your personal information.

Information we collect

Personal information you provide

When you register for our services, subscribe to newsletters, register for events, or engage with our website, we may collect:

 

  • Name and contact details (email, phone, address)
  • Organisation and job title
  • Preferences and interests related to industry content

 

Providing this information is voluntary. Some services may not be available if you choose not to provide certain information.

 

Information collected automatically

When you visit our website, we automatically collect:

 

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and time spent on site
  • Referring website

 

This aggregated data does not identify you personally.

 

How we use your information

We use your personal information to:

 

  • Deliver newsletters, event updates, and industry communications
  • Provide access to member services and resources
  • Administer awards programmes, training courses, and events
  • Conduct research and improve our services
  • Comply with legal obligations

 

We may also use encrypted (hashed) email addresses to match with social media platforms such as Facebook for targeted communications. Hashed data is deleted immediately after matching and is never stored or shared with third parties.

 

Who we share information with

Your personal information may be shared with:

 

  • Service providers — Database and email service providers operating under strict confidentiality agreements
  • Members — Your email address will only be shared with Comms Council members if you have given express permission
  • Legal requirements — Regulatory authorities where required by law

 

We do not sell your personal information. Aggregated, non-identifiable data may be shared for research or industry insights.

 

Data security and storage

Your information is securely stored by our service providers using appropriate technical and organisational safeguards.

 

Cookies and tracking technologies

What are cookies?

Cookies are small files stored on your device that help us understand how our website is used. They do not contain personally identifiable information.

How we use cookies

We use cookies to:

 

  • Track website traffic and usage patterns
  • Remember your preferences and login status
  • Deliver relevant content based on your interests
 
Third-party cookies

We use Google Analytics and similar services. You can opt out via Google's opt-out page.

Managing cookies

You can disable cookies through your browser settings. Some website features may be limited.

Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices.

 

Your rights under the Privacy Act 2020

You have the right to:

 

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion where appropriate
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Privacy Commissioner

 

Managing your preferences

Subscribing and unsubscribing

You may unsubscribe at any time by:

 

  • Using the unsubscribe link in emails
  • Managing preferences via promotional emails
  • Contacting office@commscouncil.nz

 

Requests are actioned within two working days.

Accessing or updating your information

To access, correct, or delete your personal information, contact:

 

Changes to this policy

This policy may be updated to reflect legal or operational changes.

 

Contact us

The Commercial Communications Council
Level 4, Suite 404

48 Greys Ave


Auckland Central

1010

New Zealand

Email: office@commscouncil.nz

 

For more information about privacy rights in New Zealand, visit the Office of the Privacy Commissioner.