Terms & Conditions

Terms & Conditions – Professional Development Courses/Seminars/Workshops

1. Terms of Payment

This page includes the relevant information surrounding terms of participation for any service-based product offered by The Comms Council. Please read these terms of use carefully before you decide to purchase training with The Comms Council.

Overview

Attendance to any training event conducted by The Comms Council is subject to all outstanding funds being cleared prior to the course delivery date.

To confirm your booking, you will need complete the registration form on The Comms Council website. You then receive a confirmation email from The Comms Council along with any other relevant course information.

The Comms Council will make every effort to ensure that your allocated course will take place on the relevant date and time originally specified within your booking confirmation, but where this is not possible, The Comms Council reserves the right to alter the date, time and location, provided that The Comms Council gives the delegate considerable notice of any such change(s) as soon as is reasonably possible.

Once a registration has been received by The Comms Council, you will receive an invoice for the course within 5 working days. Confirmation of your place on such course shall be deemed by way of payment.

Should The Comms Council be required to cancel a course for whatever reason, you shall be refunded the course fees in full. No other associated costs incurred by the participant shall be passed onto The Comms Council and shall remain the liability of the participant

2. Services and Pricing Information

The Comms Council offers several courses which vary in price. Details can be found here: https://commscouncil.nz/courses

3. Refund/Cancellation Policy

In the event that you wish to cancel any training session that you have booked through The Comms Council, the following applies:

• If you are unable to attend a booked course, a substitute attendee may be sent as a replacement (subject to approval).
• For all courses (*excluding Senior Negotiation), if you wish to cancel more than 14 working days before the start of the course, we will refund 50% of the course fee.
• If you cancel less than 14 working days before the start of the course, no fee will be refunded.
• If you wish to cancel after the course has started, no fees will be refunded.

*For the Senior Negotiation course only:

• If you wish to cancel more than 30 working days before the start of the course, we will refund the full cost of the course fee.
• If you cancel less than 30 working days before the start of the course, no fee will be refunded.
• If you wish to cancel after the course has started, no fees will be refunded.

All cancellations or postponements must be notified in writing to the Comms Council Training & Development Manager.

4. Non-attendance

Non-attendance of any event due to illness, or for personal or professional reasons does not provide the right to refunds or a transfer to another event

5. Privacy Policy

The Comms Council is committed to protecting and respecting your privacy. The Comms Council may collect information surrounding information of a personal nature (Name, Company, Title etc) for The Comms Council’s database for industry communications only. The Comms Council is an independent entity that does not deal with any third parties, all information collected is stored at The Comms Council for internal purposes only and will endeavour to remove you from our record should we receive a written request. The Comms Council is a not-for-profit association registered at the New Zealand Companies Office (Registration Number: 216595).