On Point - Account Management Course 2022

Posted 2 March 2022.

On Point: An interactive one day workshop designed to hone the necessary skills to be become an adept and effective manager.

​The Commercial Communications Council - in conjunction with Nikki McKelvie - Managing Director DDB – will be bringing back their one-day Account Management interactive workshop.

The focus will be to learn through real life examples, enabling Account Managers to get their skill-set on point.

It’ll be an interactive and confidence-building day which focuses on developing your role as an adept and effective manager, understanding the part you play in driving creativity, the role of strategy, and ensuring ROI for both the agency and clients.

Above all this course is designed to be practical and enjoyable.

Participants will skillfully learn how to navigate any problem.


This course is designed for any client-facing manager in a creative, design, media, digital, PR, or experiential agency.


• Develop new skills required to be an effective Account Manager.

• Demonstrate what responsibilities align with Account Management and move from an implementer to one who leads and manages.

• Build on their skills and confidence to handle client objections, prepare for a big presentation, manage clients, colleagues and external partners.