"On Point" Account Management


This course focuses on building the skills required to be an adept and effective manager, understanding the part you play in driving creativity and ensuring ROI both for the agency and clients.
Led by Nikki McKelvie, Managing Director DDB NZ, and with other guest contributors this is an interactive and focused workshop designed to elevate account management skills.

  • Who is this for?

    Primarily intermediate level account managers from all communications industry disciplines, though any client facing manager in a creative, design, media, digital, PR or experiential agency would benefit from this course.

  • Learning outcomes

    • Honing leadership skills (internally and externally)
    • Learn how to effectively manage client relationships
    • Problem solving and project facilitation
    • Techniques to tackling a brief
    • Understanding ROI and agency revenue • Being proactive vs reactive
  • Course structure

    • 1 day workshop
    • Presentations and Q&A with industry leaders
    • Group activities and opportunities to present
    • Downloadable PDF’s for follow up reading
  • Important dates & price

    Booking deadline: 29 June 2023
    Course date: 13 July 2023
    Member | $695 + GST
    Non- member | $995 + GST

    Please See: Terms and Conditions here