Building Diverse & Inclusive Agencies: Beyond the Buzzwords and into Best Practice

Posted 3 September 2018.

​Hosted by the Commercial Communications Council and Diversity Works New Zealand (DWNZ), this Breakfast Speaker Event will go beyond an introduction and will delve into best practice examples and real-world experiences from organisations which are developing sustainably inclusive and diverse workplaces.

​Not only will attendees leave inspired about generating effective inclusion and diversity in their agency, they will hear tools and tips from companies who are working towards strong inclusion & diversity programmes and their successes with this, and better understand the impact of client policy on agencies’ contractual obligations. This is a must attend session!

Rachel Hopkins, Chief Executive of DWNZ will provide case studies from the 2018 Diversity Awards NZ and speak about the importance of understanding your clients’ supply chain inclusiveness and diversity policies.

Jim Moser, Chief Executive, Clemenger Group NZ will speak about Clemenger’s journey towards inclusion and diversity, from where they started to where they are now.

This will be followed by a discussion with Mark Carrick, Diversity & Inclusion Lead, BNZ and Charlotte Downes, Diversity & Inclusion Manager, Air New Zealand who will share how they have navigated their client-side journeys towards inclusive and diverse workplaces. They will speak about the commercial benefits their organisations have experienced and their expectations of their agency partners.


All managers involved in recruitment of team members, whether HR or team leads, any members of agency Inclusiveness & Diversity committees, and anyone who is interested in the development of their own organisation’s Inclusiveness & Diversity programmes.


Wednesday 19th September, 7.30am – 9.00am

Raffles Room, Stamford Plaza, 22-26 Albert Street, Auckland

Comms Council members: $60 + GST, non-members: $75 + GST

Email to register for this event


Rachel Hopkins

Chief Executive, Diversity Works NZ

Rachel is committed to equity and empowerment for all New Zealanders. She has degrees in Law and Feminist Studies, is a Chartered Member of the Institute of Directors and studied Design Thinking at Stanford University.

Rachel has owned her own business in Sydney and worked for the world’s largest law firm in London. In New Zealand, she has held various executive leadership roles in professional services, education and training.

Rachel’s volunteer work includes sitting on the Establishment Board of the Auckland Foundation’s Women’s Fund and the New Zealand Committee of the UN Women’s Empowerment Principles.

Jim Moser

Chief Executive, Clemenger Group NZ & Chairman of Clemenger BBDO Melbourne and Colenso BBDO

Jim Moser is CEO of the Clemenger Group New Zealand, and also Chairman of both Clemenger BBDO Melbourne and Colenso BBDO.

Jim has been with the Clemenger Group for 19 years having joined in 1999 after serving several years as Managing Director of BBDO Italy. He started his career with BBDO as Managing Director of BBDO Warsaw Group from 1994.

Jim has dual citizenship with the US and Australia. He holds a BA from DePauw University and a MBA from the Kellogg School at Northwestern University.

Mark Carrick

Diversity & Inclusion Lead, BNZ

Mark combines more than 20 years corporate HR experience with the latest best-practice thinking and scientific research. He has a pragmatic approach to balancing social justice with the commercial imperatives of business leaders, always striving to find mutually beneficial outcomes.

Mark has worked as an architectural draughtsman, a timeshare salesman and aerobics instructor before moving into banking. He has a passion for connecting with people, and believes difference should be valued.

Outside of work he is a snow skier and an ungraciously retired dancer. While he might give off a “pale stale male” image, he takes great delight in being a little bit different. His motto is never judge a book by its cover!

Charlotte Downes

Diversity & Inclusion Manager, Air New Zealand

Charlotte Downes is the Diversity and Inclusion Manager at Air New Zealand. Prior to Air New Zealand, Charlotte worked in Talent Acquisition for over 12 years in London and Shanghai for organisations such as ITV and Walt Disney.

She is passionate about her role in driving positive change towards Air New Zealand’s Diversity and Inclusion vision to create a diverse organisation, proudly representative of Aoteroa, where Air New Zealanders can be themselves and thrive.

She has a passion for all things diversity and championing inclusion and equality.